Help Center

How Can We Help You?

Find answers to common questions, learn how to use SheraBot, and get in touch with our support team.

Getting Started

Start Using SheraBot

1

Download & Install

Visit our download page and get SheraBot for your platform - Android, iOS, Windows, Mac, Linux, or Web. Installation is quick and easy.

2

Sign In with Google

Open SheraBot and tap "Sign in with Google" to create your account. This enables chat sync across all your devices and personalized features.

3

Choose Your AI Model

Go to Settings and select your preferred AI model. Gemini 1.5 Pro is available for free (20 queries/day). Premium unlocks Mistral, Llama 3, and OpenChat.

4

Start a Conversation

Tap the + button to start a new chat. Type your question or message and hit send. SheraBot will respond instantly with intelligent answers!

5

Manage Your Chats

Access your chat history from the sidebar. SheraBot automatically generates titles for each conversation. You can rename or delete chats as needed.

FAQ

Frequently Asked Questions

General Questions

SheraBot is the world's most advanced AI chatbot built by Shaheer at SheraAI Technologies. It provides access to multiple cutting-edge AI models including Gemini 1.5 Pro, Mistral 7B, Llama 3 8B, and OpenChat 3.5, allowing you to have intelligent conversations on any topic.

Yes! SheraBot is free to download and use. The free tier includes 20 queries per day with Gemini 1.5 Pro. Premium users get unlimited access to all AI models including Mistral 7B, Llama 3, and OpenChat.

SheraBot is available on all major platforms: Android, iOS (iPhone & iPad), Windows, macOS, Linux, and Web. Your chats sync across all devices when you sign in with your Google account.

SheraBot was created by Shaheer, the founder of SheraAI Technologies. Shaheer is a passionate developer dedicated to making advanced AI accessible to everyone. SheraAI also develops SheraChat and other innovative AI solutions.

AI Models

SheraBot supports four powerful AI models:

  • Gemini 1.5 Pro - Google's advanced AI with strong reasoning (Free, 20/day)
  • Mistral 7B - Fast, efficient AI great for coding (Premium)
  • Llama 3 8B - Meta's balanced, multi-purpose AI (Premium)
  • OpenChat 3.5 - Natural, conversational AI (Premium)

To switch AI models:

  1. Open SheraBot and go to Settings (gear icon)
  2. Find the "AI Model" or "Model Selection" section
  3. Tap on the model you want to use
  4. Your selection is saved automatically

Note: Gemini 1.5 Pro is available for free users. Other models require premium.

Choose based on your needs:

  • Gemini 1.5 Pro - Best for complex reasoning, analysis, and general tasks
  • Mistral 7B - Best for coding, technical questions, and fast responses
  • Llama 3 8B - Best for balanced, helpful answers across all topics
  • OpenChat 3.5 - Best for casual conversation and friendly interactions

Free users get 20 queries per day with Gemini 1.5 Pro. The limit resets at midnight (your local time). Premium users enjoy unlimited queries with all AI models.

Account & Privacy

SheraBot uses Google Sign-In for easy account creation. Simply:

  1. Download and open SheraBot
  2. Tap "Sign in with Google"
  3. Select your Google account
  4. That's it! Your account is created automatically

Yes, we take your privacy seriously. Your conversations are stored securely in Firebase with encryption. We do not share your data with third parties for training purposes. Read our full Privacy Policy for details.

To delete your data:

  • Delete individual chats: Swipe left on a chat and tap Delete
  • Delete all chats: Go to Settings > Clear All Chats
  • Delete account: Contact support at contact@shera-ai.com

Yes! When you sign in with Google, all your chats sync automatically across all your devices. Start a conversation on your phone and continue it on your laptop seamlessly.

Troubleshooting

If SheraBot isn't responding, try these steps:

  1. Check your internet connection
  2. Close and reopen the app
  3. Make sure you haven't exceeded your daily limit (free users)
  4. Try switching to a different AI model
  5. Update to the latest version of SheraBot

If the issue persists, contact support.

If you're having trouble signing in:

  1. Make sure you have a stable internet connection
  2. Ensure Google Play Services is updated (Android)
  3. Try restarting your device
  4. Clear the app cache and try again
  5. Make sure you're using a valid Google account

To improve performance:

  • Close other apps running in the background
  • Clear the app cache in your device settings
  • Delete old chat conversations you no longer need
  • Ensure you have at least 100MB of free storage
  • Update to the latest version of SheraBot

If your chats aren't syncing:

  1. Make sure you're signed in with the same Google account on all devices
  2. Check your internet connection
  3. Pull down to refresh in the chat list
  4. Sign out and sign back in
  5. Make sure the app is updated on all devices
Contact

Get in Touch

Can't find what you're looking for? Our support team is here to help.

Email Support

Get help via email. We typically respond within 24 hours.

Send Email

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@sheraai

WhatsApp

Chat with our support team directly on WhatsApp.

Chat Now

Ready to Start Chatting?

Download SheraBot now and experience the future of AI conversations. It's free!